In crisis management, the threat is the potential damage a crisis can inflict on an organization, its reputation, its stakeholders, and an industry.
In order to mitigate a crisis and to minimize the damage from one, any crisis, whether offline or online needs to be dealt with in a swift but strategic manner.
Our advice is to be situation-ready at all times. Hence we follow these curated rules to avoid confusion during trying times.
Having handled crisis situations and training for several years, our philosophy is to safeguard the client’s interests with proactive and transparent communication.
Moreover, as the business environment continues to evolve, we, as an agency together with our partners continue to constantly review and improve our crisis communication and management procedures in accordance with the changing dynamics.
Matrix Public Relations is the exclusive Middle East representatives of Maritime Technical International (MTI). This a crisis communications network dedicated to serving the shipping, energy, offshore, and transportation industries.
With over 2 decades of experience in handling crises for various sectors and industries such as banking, shipping, maritime, retail, and so on, we offer reliable, transparent solutions to clients.
We are on-call 24/7 during a crisis.
Moreover, as the business environment continues to evolve, we, as an agency together with our partners continue to constantly review and improve our crisis communication and management procedures in accordance with the changing dynamics.
Using an Issue Management Process, we can identify and resolve issues in a project or organization quickly, before they have an undesirable impact. Therefore, whether it’s a setback, obscurity, or other issues, this process will guide you through the steps toward a speedy resolution.
The component parts of issue management are:
Here are some links to additional information on Crisis Communications:
